FAQ
Open
headphones because the earpiece part is open, allowing air circulation,
there is no closed and in-ear headphones on the ear pressure. In-ear
headphones are earbud design, to a certain extent, can isolate the
external noise, the sound sounds more focused, but a long time wearing
ear will have a sense of foreign body in the ear.
Although
our headphones are ear-hanging open design, they are by no means
inferior in terms of sound quality performance.The P200b Pro earpiece
adopts a 16.2mm large dynamic coil, while adding self-developed Bassleap
dynamic bass enhancement technology and dipole directional sound
transmission technology to provide you with a bass-heavy, full-bodied
listening experience in surround sound.
1. Please check if the volume is set too low;
2. Please check whether
the earpiece sound hole is clogged with dust, grease, dirt, etc., which
may affect the sound output. You can use professional cleaning tools
such as cleaning clay to clean (pay attention to avoid water);
3. Pay
attention to maintenance and care can extend its service life and
maintain good performance. When not in daily use, store the headset in a
dry, cool place or store it in an organizer box to prevent moisture and
corrosion, charge the battery correctly, etc.
This situation belongs to the human cause of the clogging of the
earpiece (into the water or oil, etc., so that the sound of the headset
is small), does not belong to the warranty. It is not covered by the
warranty. Users are advised to clean the earpiece carefully with
cleaning tools such as blue pudding glue.
No, it does not. Currently our headset can answer operator calls (you
can answer or hang up by short press on the multifunctional button on
the headset), third-party software such as WhatsApp can not answer or
hang up by the button on the headset, you need to manually click on
WhatsApp and so on to operate.
The Pilot Series headphones and Archer are waterproof to IPX5, which is
waterproof enough to protect against daily sweat and light rain, but it
is not recommended to use them when it is raining or swimming in order
to avoid water damage to the charging port and other exposed parts of
the headphones.
On-ear headphones will have such a problem, we recommend that you try
not to wear them for too long on a single occasion, and also let your
ears rest. When you first get it, you can adjust the tightness of the
back hangers (the internal material of the back hangers is memory steel
wire, which can be adjusted slightly), so that the headset fits your
ears comfortably.
If it is out of range it won't connect, please check the surrounding
devices, cell phone, computer and so on. If you really can't find it,
you can turn the headset off and then long press for 5 seconds to
pairing mode to reconnect the device.
With the increase of the use of time, the lithium battery in the headset
will gradually aging, the effective capacity is reduced, even if fully
charged, the range time will be shortened. In addition, excessive
volume, the use of the environment, improper maintenance of the battery
(water, etc.) and other factors can also cause abnormal battery life.
1. Easy to quickly connect the device and headset, setup-free: Bluetooth
receiver can be directly plugged into your computer USB port, the
headset can be used normally with the headset on (no need to do other
settings).
2. More stable: it is recommended to connect the computer
directly to the receiver usually, the effect is better than the
Bluetooth direct connection, it will be more stable.